Dubai Islamic Bank, commonly called DIB UAE, provides personal commercial and corporate banking services throughout the United Arab Emirates. Customers can make use of the bank for daily accounts, cards, savings for financing, local payment transfer to international locations, as well as digital banking.
DIB is a hybrid of branches that are physically located and an ATM network along with an alternative electronic banking service. Customers are able to manage their financial transactions on the internet while receiving assistance in person in the event of need. Dubai Islamic Bank PJSC is licensed and monitored through the Central Bank of the UAE.
This guide provides information on the primary DIB Bank products, DIB credit card options branches, customers service online banking login, and an official DIB SWIFT number.
What Is DIB Bank in the UAE?
Meaning of DIB
DIB is the abbreviation in the Arabic language for Dubai Islamic Bank. DIB is an Islamic bank that offers Sharia-compliant financial services to customers of all kinds, including businesses, and customers within the UAE.
Contrary to traditional banking products, Islamic products for banking are designed in accordance with Sharia principles. It is recommended that customers read their Key Facts Statement, applicable charges, terms and cautions prior to opening an account, or requesting credit.
Who Can Use DIB Services?
DIB Bank serves different types of customers, such as UAE citizens, residents and salaried employees, as well as entrepreneurs and businesses. Conditions for eligibility depend on the particular account credit card, financing product or card.
Customers with personal accounts can utilize DIB to receive their wages and savings, as well as making payments and for transferring funds. Business customers can use accounts as well as deposit services, payment services and other digital tools that are designed to meet commercial banking requirements.
Main Services Offered by DIB UAE
Current and Savings Accounts
DIB UAE provides banking accounts for daily financial transactions and savings for the long term. Current accounts are ideal for transactions that are regular including salary deposits, cash payments and withdrawals.
Savings accounts assist customers in segregating the savings they earn from their daily spending. Features, expected profits guidelines for minimum balances and eligibility requirements may differ among products, and customers must compare their choices before making a decision.
Deposits and Investment Products
Customers who wish to save funds for a specific time period may want to look into DIB products for investment and deposit. These products can provide expected returns dependent of the type and time of the chosen product.
Expected returns may not be identical to guaranteed conventional interest. Customers are advised to study the documentation for the product to learn how the profits are calculated, when it is paid, and whether early withdrawals affect the expected return.
Personal, Auto and Home Finance
DIB also provides personal finance including vehicle finance, personal finance, as well as home financing. These products can aid customers who are eligible to manage large expenses, pay for a vehicle or finance the purchase of a home.
The approval process isn’t automatically granted. DIB will consider applicant’s salary, employment, current credit history, financial obligations as well as documents and their ability to pay the future installments.
Prior to accepting a loan clients must be aware of the total amount to be paid including monthly instalments, processing fees, profit percentage as well as the consequences of late payments and early settlement conditions.
DIB Credit Card Options and Benefits
What Is a DIB Covered Card?
The internet is a popular place to search for the DIB credit card even though DIB refers to the majority of these cards in the form of Covered Cards. DIB offers card options that focus on cashback as well as travel miles, airlines miles, living benefits and various other rewards.
The ideal card will depend on the way in which the client spends their money. A person who is regularly paying for household bills and groceries could prefer cashback, whereas those who travel frequently may gain more from airport or airline-related benefits.
Cashback Covered Cards
These Covered DIB Consumer Cashback Credit Cards will give you cashback on certain purchase, as long as they meet applicable card’s conditions, minimal spending requirements and cashback limit.
Customers should not choose the card solely based on a cashback percentage for the headline. It is also important to determine what categories of spending are eligible as well as whether there is a limit per month and the amount they have to spend before they can earn rewards.
Travel and Lifestyle Cards
Travel-focused DIB cards could provide benefits linked with Emirates Skywards Miles, airport lounges, transfers or other travel services. The benefits are contingent on the card’s level and the terms currently in place.
Lifestyle cards may include dining, shopping or entertainment-related privileges. Certain features might need customers to satisfy the requirements to spend before they can make use of the benefit.
What to Check Before Applying
Before submitting an application for an DIB credit card, or Covered Card, review:
- The minimum monthly salary
- Annual cost of membership
- The monthly spending requirement
- Limits on reward or cashback
- Charges for foreign currency transactions
- Charges for cash withdrawals
- Minimum monthly payment
- The consequences of late payment
- Documentation and eligibility requirement
Benefits and promotions offered by cards are subject to be subject to change. Always make sure to use the most current Key Facts Statement, schedule of charges, and terms and conditions for the product instead of relying on an outdated advertisement.
How to Find a DIB Bank Branches in UAE?
Using the Official Branch Locator
A branch or ATM Locator is the best choice for searching for example DIB branch near me, or DIB branch close to me. Customers can find locations and to identify the kind of bank accessible nearby.
Before visiting, make sure to confirm that it is full-service one or ATM, cash deposit machine or a self-service facility.
Services Available at a DIB Branch
A fully DIB branch can assist with applications for accounts and document submission, customer service requests, financing inquiries and a few transaction with a teller.
However there are branches that do not provide all services. Certain issues may be addressed exclusively at certain branches or customer support centers. The more complex problems may require an appointment or other identity documents.
| DIB Branch Location | City or Emirate | Monday–Thursday and Saturday | Friday |
| Al Maktoum Branch | Dubai | 8:00 AM–2:00 PM | 7:15 AM–11:30 AM |
| Oud Meitha Branch | Dubai | 8:00 AM–2:00 PM | 7:15 AM–11:30 AM |
| Mall of the Emirates | Dubai | Full banking 10:00 AM–4:30 PM; sales only 4:30 PM–8:00 PM | 2:30 PM–8:00 PM |
| Dubai Mall | Dubai | 10:00 AM–9:00 PM | 2:30 PM–8:00 PM |
| City Centre Mirdif | Dubai | 10:00 AM–9:00 PM | 2:30 PM–8:00 PM |
| Dalma Mall | Abu Dhabi | 10:00 AM–4:30 PM | 2:30 PM–8:00 PM |
| Al Wahda Mall | Abu Dhabi | 10:00 AM–9:30 PM | 2:30 PM–8:00 PM |
| Al Ain Mall | Al Ain | 8:00 AM–8:00 PM | 2:30 PM–8:00 PM |
| Al Zahia City Centre Branch | Sharjah | 10:00 AM–4:30 PM | 2:30 PM–8:00 PM |
| Al Hamra Mall Branch | Ras Al Khaimah | 10:00 AM–4:30 PM | 2:30 PM–8:00 PM |
| Mall of UAQ | Umm Al Quwain | Full banking 9:00 AM–3:30 PM; sales only 3:30 PM–9:00 PM | 2:30 PM–8:00 PM |
| Fujairah Branch | Fujairah | 8:00 AM–2:00 PM | 7:15 AM–11:30 AM |
How to Find a DIB ATM?
ATM and Cash Deposit Services
Customers looking for a DIB ATM close to me can make use of the official locator to locate a self-service bank branch.
A typical ATM can offer withdrawals, balance queries and other essential services. A cheque or cash deposit machine can provide additional services, however they depend on the type of machine and the area. DIB’s cash and ATM networks can support various self-service banking services.
ATM Safety Tips
Make sure you use ATMs that are secure and well-lit places whenever possible. Make sure you check the card slot and keypad prior to inserting the card. Cover the keypad when entering your PIN.
Do not give out your ATM codes, card number or one-time password with a different person. Call DIB immediately if you notice that the ATM retains your card or if you observe an unusual transaction.
| Emirate or City | Popular Areas to Search | Commonly Available Services |
|---|---|---|
| Dubai | Deira, Bur Dubai, Oud Metha, Al Barsha and Dubai Marina | Cash withdrawals, balance enquiries, payments and transfers |
| Abu Dhabi | Abu Dhabi City, Al Muroor, Al Wahda and Mussafah | Cash withdrawals, account enquiries and selected deposits |
| Al Ain | Al Ain City, Al Jimi and Al Ain Mall area | Withdrawals, balance checks and selected deposit services |
| Sharjah | Sharjah City, Al Nahda, Al Dhaid and Al Zahia | Cash withdrawals, payments and fund transfers |
| Ajman | Ajman City and Al Humaideya | Withdrawals, enquiries and selected cash deposits |
| Ras Al Khaimah | RAK City, Khuzam, Julphar and Al Hamra | Withdrawals, balance enquiries and payments |
| Fujairah | Fujairah City and Dibba-Fujairah | Withdrawals, enquiries and selected banking services |
| Umm Al Quwain | UAQ City and Mall of UAQ area | Cash withdrawals and basic self-service banking |
Popular DIB Branch Locations
DIB Dalma Mall
DIB Dalma Mall is a conveniently located Abu Dhabi location for customers who live, work or shop in the vicinity of the mall. The mall is among the selected DIB branches that offer access to the services available to People of Determination.
Since it’s a mall-based site, visitors should verify the latest hours of operation and bank services available prior to going there.
DIB Oud Metha
The bank officially identifies the Dubai area under the names of Oud Metha, or Oud Meitha. It caters to customers from Oud Metha and its surrounding areas.
DIB also recognizes that the Metha branch as the home of its principal Dubai Solutions Hub, which is focused on providing customers with specific solutions and a few service demands.
Customers should bring their Emirates ID as well as any other documents that are related to their request.
DIB Mall of the Emirates
DIB Mall of the Emirates is convenient for those living who reside in Al Barsha and nearby Dubai communities. It’s also accessible to customers who are using metro stations like the Mall of the Emirates Metro Station.
The branch can operate during distinct service times and offer full banking in one shift, and only limited or non-cash options in a different. Customers seeking assistance from a teller must verify the most current hours of full-service before going to.
DIB Login and Online Banking
What Is DIB alt Online?
DIB’s official DIB bank online service has been referred to as alt online. It permits customers who qualify to do a lot of their banking without having to visit a branch.
DIB defines alt as its complete-service platform for digital banking. It connects customers to mobile, online and other banking services that are digital.
How to Access the DIB Login Page
To gain access to the DIB login in a safe and secure manner:
- Visit on the website of the official Dubai Islamic Bank website.
- Choose the alternative choice for online banking.
- Enter your login credentials for registration.
- Perform the necessary security check.
- Check your account details and services.
Beware of opening the DIB login page through an unidentified email message, advertisement or social media message. The fake website may appear like the official site however it could be crafted to steal passwords or account information.
Services Available Through DIB Online Banking
Based on the account of the customer and level of access, alt Online can offer:
- Transfers to personal accounts
- Transfers made to different DIB customers
- Transfers to banks in the United States
- International transfers
- Beneficiary management
- Payrolls that are scheduled or recurring
- History of transfer and transaction
- Access to certain transfer documents
DIB says that multiple different layers of security can be utilized to protect online banking transactions.
DIB Online Banking Security
Don’t divulge your password, username OTP, card PIN or username. DIB customer service representatives do not require your complete password or OTP to offer assistance on a regular basis.
Beware of banking on public Wi-Fi Keep your device up-to-date and close the app after completing. Notify you of any suspicious account notifications or suspicious transactions immediately.
DIB SWIFT Code for International Transfers
What Is the DIB SWIFT Code?
Its official DIB SWIFT ID is DUIBAEAD. This code is used to identify Dubai Islamic Bank within the international banking network.
You can also find this information by searching for DIB SWIFT number Dubai. The exact code that DIB has issued is on DIB’s latest website.
Information Needed for an International Transfer
A SWIFT code alone cannot provide a unique bank account. The sender might also require:
- Name of the beneficiary’s full name
- IBAN
- Account number
- Address and name of the bank
- Transfer Currency
- Payment purpose
- Supporting documents, when required
The name of the beneficiary as well as details of the account must match bank’s records exactly. Incorrect information could delay or block the transfer.
Transfer Fees and Exchange Rates
International transfers can be subject to exchange rate fees, DIB charges and fees taken out by intermediaries and correspondent banks.
Customers are advised to examine the final rates of exchange, the estimated time of arrival and the total amount prior to making a payment.
How to Contact DIB Customer Care
DIB Customer-Care Number
Customers can reach DIB customer service and telephone banking at +971 461 2222. DIB recommends to customers to call this number to report suspicious online activities.
Support is available to assist with general questions and card issues, as well as help with your account and issues with digital banking.
Reporting a Lost Card or Fraud
Report a stolen or lost card right away. Rapid reporting gives banks an opportunity to stop the card, and also reduce the chance of fraudulent transactions.
DIB offers security and fraud guidelines for ATM online banking, ATM and mobile banking customers. Customers are advised to contact the bank directly if they receive an unwelcome OTP or suspicious phone call, or an unusual alerts about transactions.
Conclusion
DIB UAE provides Islamic banking accounts, covered cards transfer, financing branch services and online banking to customers throughout the Emirates.
The official locator is able to assist users in finding the nearest DIB branch, bank or ATM close to them alt online can support the majority of banking services that you would normally use. DIB’s official DIB SWIFT number is DUIBAEAD and customers are able to call the bank’s phone number by dialing +971 4 6092222.
Because benefits charge, branch timings, and fees are subject to change, customers must verify the details via official DIB channels prior to requesting an item or visiting an office.
FAQ’s
1. What exactly does DIB mean?
DIB is the abbreviation as Dubai Islamic Bank, an Islamic bank that is based within the UAE.
2. What’s what is the DIB SWIFT number?
Official DIB SWIFT codes for banks that are international is DUIBAEAD.
3. How do I locate an DIB branch close to me?
Make use of DIB’s authentic DIB branch as well as ATM locator to locate where you are currently located or your your preferred area.
4. Where can I locate the nearest DIB ATM close to me?
Choose the ATM option on DIB’s official locator for nearby self-service facilities.
5. How can I find the DIB customer care number?
The DIB customer-care phone number is +971 461 2222.
6. Does DIB provide credit cards?
DIB offers Sharia-compliant Covered Cards that offer cashback as well as airline, travel as well as lifestyle advantages.
7. What’s DIB online banking?
DIB’s online banking service is referred to as alt. Its browser-based services are known by the name altonline.
8. Is there any DIB branch in Dalma Mall?
Indeed, DIB lists Dalma Mall as one of its branches located in Abu Dhabi.
9. Is there an DIB Branch located in Oud Metha?
Absolutely, DIB is home to its own Oud Metha branch, as well as its principal Dubai Solutions Hub.
10. Does DIB accessible on the Mall of the Emirates?
Absolutely, DIB is located within the Mall of the Emirates however, full banking and non-cash times may vary.
